CONTACT
How to reach us.
Thabit is a small team. Emails get a real human, usually quickly. Route your message to the address below that fits the topic, using the specific alias helps us respond faster.
LAST UPDATED · APRIL 17, 2026
| Channel | When to use it | |
|---|---|---|
| Sales & demos | abdala@thabit.ai | Schedule a 30-minute demo on your real pursuit, ECP, or RFP. Fastest path to an answer is a Monday-Thursday afternoon block. |
| Customer support | support@thabit.ai | For existing customers. Response target: 24 business hours on Starter, 24 hours on Team, priority 24-hour-max on Enterprise. |
| Security & privacy | security@thabit.ai | Vulnerability reports, security questionnaires, DPA execution, and compliance documentation requests. |
| Privacy & data rights | privacy@thabit.ai | GDPR/CCPA data-subject requests and other privacy inquiries. 30-day response commitment. |
| Press & analyst | press@thabit.ai | Interview requests, product briefings, event inquiries. |
| Legal | legal@thabit.ai | Contract matters, MSA negotiations, IP questions. |
| Careers | abdala@thabit.ai | Not actively hiring yet but always happy to meet people, see /careers for planned roles. |
Mailing Address
Thabit, Inc.
San Diego, California
United States
(We operate remotely. For mail requiring a physical address, email legal@thabit.ai for current receiving details.)
Social
For Fastest Response
- Include a specific pursuit or program. “I’m running a capture on an unmanned surface vessel IDIQ” gets a better demo than “we do defense stuff.”
- Specify the module(s) that matter most. Saves a round trip on scoping.
- Include your role and company size. We tune the conversation differently for a capture manager at a 20-person prime sub versus a program engineer at an OEM innovation arm.