Terms of Service, Thabit

Draft notice. This document is a working template pending final legal review. Enterprise customers signing an MSA will receive the fully-executed version. For questions email legal@thabit.ai.

1. The Service

Thabit operates a subscription-based software platform that assists engineering, capture, proposal, and qualification teams at companies in regulated industries, defense, aerospace, medical devices, nuclear, automotive, and more with generating, organizing, and maintaining technical documentation packages. The platform is delivered as software-as-a-service via the Thabit website at thabit.ai and any successor domains.

2. Accounts and Eligibility

You must be at least 18 years old and legally able to enter binding contracts to use the Services. When creating an account you agree to provide accurate information, to keep that information current, and to protect your credentials. You are responsible for all activity occurring under your account.

Business accounts are operated on behalf of an organization. The individual creating the account represents that they have authority to bind the organization to these Terms.

3. Subscription, Billing, Cancellation

Paid subscriptions are offered under the tiers published at thabit.ai/#pricing. Subscription fees are billed in advance on a monthly or annual basis depending on the plan you select. Fees are non-refundable except where required by law, and except that Thabit will prorate refunds for annual plans cancelled within the first thirty (30) days.

You may cancel your subscription at any time through your account billing settings. Cancellation takes effect at the end of the then-current billing period. Your data remains available during that period and is retained in accordance with Section 7 below.

4. Customer Data and Confidentiality

You retain all rights to the data you input into the Services (“Customer Data”). You grant Thabit a limited, non-exclusive license to host, process, and transmit Customer Data solely to provide the Services to you. Thabit will not use Customer Data to train machine-learning models or for any purpose other than providing and improving the Services.

Thabit treats Customer Data as confidential and applies the security measures described in our Security Overview. Our handling of personal data is governed by our Privacy Policy, and our Data Processing Addendum (DPA) is incorporated by reference for customers in scope of GDPR or CCPA.

5. Restricted Content

The Services are not presently authorized for the processing, storage, or transmission of:

Classified national-security information at any level;
Controlled Unclassified Information (CUI) subject to DFARS 252.204-7012 (until Thabit achieves the corresponding authorization milestone);
Export-controlled technical data subject to ITAR or EAR restrictions (until Thabit achieves the corresponding authorization);
Protected Health Information (PHI) under HIPAA; or
Payment card data subject to PCI-DSS (apart from the data processed by our payment processor, Stripe).

Our compliance roadmap and the date each category becomes permissible is maintained on the Trust Center. You are responsible for verifying current authorization status before uploading any regulated content.

6. Acceptable Use

You agree not to: (a) reverse engineer or attempt to extract source code, except to the extent that this restriction is prohibited by applicable law; (b) use the Services to generate content that infringes third-party rights; (c) resell, sublicense, or white-label the Services without written consent; (d) use the Services to generate or distribute malware, spam, or content that violates law; (e) attempt to probe, scan, or test the vulnerability of the Services except through our Responsible Disclosure program; or (f) exceed published rate limits or circumvent usage controls. Additional restrictions are set out in our Acceptable Use Policy.

7. Data Retention and Deletion

Customer Data is retained for the life of your subscription plus a grace period of 60 days after termination or cancellation, during which you may export your data. Following the grace period, Customer Data is purged from production systems within 30 days and from backups within 90 days. Data-deletion requests may be submitted at any time to privacy@thabit.ai.

8. Intellectual Property

All rights to the Services, including the software, documentation, encoded doctrine corpus, and the Thabit name and logo, are the exclusive property of Thabit, Inc. and its licensors. Nothing in these Terms transfers any intellectual property to you except the limited right to use the Services for the duration of your subscription.

Documents and packages generated by you using the Services are your property. You may use, modify, and distribute generated content in furtherance of your business without further permission from Thabit.

9. Warranties and Disclaimer

Thabit warrants that the Services will perform materially in accordance with the documentation available at docs.thabit.ai during any active subscription. Except as expressly stated, the Services are provided “as is” and Thabit disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Content generated by AI-assisted features is provided for drafting assistance only and must be reviewed by a qualified professional before use in any regulatory submission, proposal, or engineering deliverable. Thabit does not guarantee the accuracy or completeness of AI-generated output.

10. Limitation of Liability

To the maximum extent permitted by law, neither party shall be liable to the other for any indirect, incidental, special, consequential, or punitive damages. Thabit’s total aggregate liability arising out of or relating to these Terms or the Services shall not exceed the amount you paid for the Services in the twelve (12) months preceding the event giving rise to the liability.

11. Indemnification

Each party will indemnify the other against third-party claims arising out of its material breach of these Terms. Thabit will defend and indemnify you against third-party claims that your authorized use of the Services infringes a valid US patent, copyright, or trademark, subject to standard conditions (prompt notice, sole control of defense, reasonable cooperation).

12. Termination

Either party may terminate these Terms for convenience on written notice, effective at the end of the then-current billing period. Either party may terminate for material breach that is uncured for thirty (30) days after written notice. Sections 4, 7, 8, 9, 10, 11, and 14 survive termination.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware without regard to conflict-of-laws principles. Disputes shall be resolved exclusively in the state and federal courts located in Delaware, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property.

14. Miscellaneous

These Terms constitute the entire agreement between you and Thabit regarding the Services and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect. Thabit may update these Terms from time to time; material changes will be communicated via email or in-product notice at least thirty (30) days in advance. Continued use of the Services after the effective date constitutes acceptance.

Questions about these Terms should be directed to legal@thabit.ai.